Archive
Companies on the ‘lookout’ find CRM success, expert says
05/31/2012 at 12:37 pmOf all the aspects of ERP business solutions, many experts agree that customer relationship management is perhaps the most important.
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Spending for customer care, billing systems to surpass $913 million in 2012
05/31/2012 at 12:31 pmMarket research firm IDC Energy Insights recently announced that the worldwide customer care and billing applications industry will reach approximately $914 million in 2012.
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Report highlights B2B ERP, ecommerce integration tips
05/31/2012 at 12:27 pmMany business-to-business companies are looking to integrate enterprise resource planning solutions into their ecommerce websites, but are finding the move difficult to accomplish.
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Cloud computing gives ERP new capabilities
05/30/2012 at 12:02 pmEnterprise resource planning solutions are designed to meet many business demands, such as improved customer relationship management, accounting, financing and human resources capabilities.
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ERP, CRM ideal technologies for cloud makeover
05/29/2012 at 12:43 pmBusinesses are leveraging cloud computing technology to lower their operating costs and upgrade their IT infrastructure, but not every system is an ideal candidate to be placed in the cloud.
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As with ERP, IT should take lead with social business
05/25/2012 at 11:21 amIn the late 1990s, many organizations turned to enterprise resource planning solutions to improve their business operations and boost efficiency, according to BtoB Magazine’s Paul Gillin.
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Employees considered key to CRM success
05/24/2012 at 12:50 pmCompanies looking to improve their customer relationship management deployments have been encouraged by industry experts to take a harder look at their employees and not necessarily the technology itself
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