5 Important ERP Implementation Tips

4/29/2011 at 3:28 pm by The Sage ERP Team

Psst…hey, you! Yeah, you with the brand new ERP system. Do you know how to use that thing? I bet you think you do, and you probably have a pretty good idea of how to get started with your ERP project. You’ve done a little reading, researched around on the internet, maybe even spoken to some other businesspeople you know who already have ERP systems in place. I bet you’ve gotten lots of great advice and you’re well on your way to a successful implementation project. But be careful: Don’t let hubris be your downfall. Be sure to look over our top 5 ERP tips before you get started with your project.

1. Remember the scale of an ERP project. Many first-time ERP managers underestimate the enormous scope of an ERP implementation. This isn’t just an IT project; this is a company-wide change that will accelerate a shift in the way you do just about everything, from storing your emails to managing your databases and inventory. When you begin your ERP implementation project, give it the respect it deserves by allocating the proper amount of time and resources. It is better to overestimate than underestimate.

2. Work with IT. Don’t be a know-it-all. Yes, ERP affects your whole company, but the genesis of these changes will occur in the IT department. At the end of the day, ERP is a software application – so let the guys who know what to do with software handle the technical aspect.

3. Make a schedule. To keep your project from going over budget and spilling over its time limits, make a detailed itinerary and do your best to stick to it.

4. Manage change. Change is scary, especially for employees who have been with the company for many years. They may be concerned about the future of their jobs or new changes in the roles they play in the company, so you should be careful not to ignore that anxiety. Instead, tackle it head-on by making yourself available for questions and comments. Some companies choose to implement an ERP “suggestion box” that allows employees to voice concerns anonymously.

5. Train! This one can’t be stressed enough. Your system will only be as good as your end-users. If they don’t know how to utilize it to its full potential, your ROI will suffer. Start training early and keep training often.

ERP implementation is a big project, but it doesn’t have to be overwhelming. Listen to advice, follow our tips and adapt suggestions as necessary to benefit the unique culture of your company.