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Home » Customer Relationship Management (CRM)

How to Improve Customer Service to Boost Sales

11/20/2013 at 5:26 am

Distributors are challenged with competing with larger companies – but customer service can make the difference. Learn how ERP software improves customer satisfaction.


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Using business intelligence to drive efficiency

08/14/2013 at 8:02 am

Big data is becoming more important for businesses that want to improve decision-making. Many companies are leveraging data-driven decisions as a competitive advantage with business intelligence dashboards enabling a higher level of collaboration, according to iMedia Connection. In many organizations, there is a disconnect between the business side of operations and the IT department, but an integrated data analytics solution can help bridge the gap. Bringing these two sides of the organization together can increase value and efficiency.


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Using business intelligence to drive efficiency

08/14/2013 at 8:02 am

Big data is becoming more important for businesses that want to improve decision-making. Many companies are leveraging data-driven decisions as a competitive advantage with business intelligence dashboards enabling a higher level of collaboration, according to iMedia Connection. In many organizations, there is a disconnect between the business side of operations and the IT department, but an integrated data analytics solution can help bridge the gap. Bringing these two sides of the organization together can increase value and efficiency.


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Sage solutions bring social, mobile CRM to any organization

03/04/2013 at 6:41 am

With its social, mobile and collaborative capabilities, Sage CRM 7.2 can deliver the necessary insight to employees in a timely manner.


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Using CRM systems can improve customer loyalty

02/14/2013 at 11:09 am

Contrary to popular belief, brand loyalty and customer relationship management (CRM) have impacted consumer tendencies more than prices.


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Self-service, mobile BI adoption could improve employee productivity

02/08/2013 at 12:04 pm

From fraud prevention to predictive analytics, executives and IT leaders are adopting the technology to take advantage of its wide range of benefits.


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Companies leveraging business intelligence to improve customer experience

02/07/2013 at 8:45 am

Companies are adopting BI and CRM software for a variety of business-related reasons, and analyzing customer-related data is certainly near the top of that list.

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Email this page to a Friend

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