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Technology and business strategy drive worker productivity

8/26/2013 at 7:52 am by

Many organizations can benefit from increased collaboration, and one way to boost this is by improving workplace productivity. The right business strategy can increase productivity and boost bottom line results, but many firms do not have defined metrics to measure this, according to an infographic from Jones Lang LaSalle.

“There’s no doubt that workplace strategy influences business productivity – the critical question is how to measure this contribution,” said Bernice Boucher, a member of Jones Lang LaSalle’s global workplace strategy board for the Americas.

Business strategy needs to influence employee productivity. The first step firms should take is aligning supply to demand. Although this is sometimes the only focus for companies, they may need data analytics capabilities that will allow them to gain better insights. A business intelligence dashboard can help companies make more accurate forecasts to prevent wasted inventory or shortages. Organizations need to collect demand information more regularly, and they need technological solutions that allow them to respond more quickly to changes in the market.

As companies continue to expand, productivity can be improved by creating a better flow of information with all channel partners. When enterprises grow, employees may be spread out between different facilities. Businesses may even operate from different countries, and for the organization to succeed, employees need to be able to easily transfer information. Different teams may need the same data for separate purposes, so firms need to adopt an advanced data solution. Integrated data enables better partnerships across the organization so employees can be more productive.

Technology framework helps workers achieve better results
The rapid rise of smartphones and tablets has enabled people to perform more work in less time. Mobile technology is also allowing people to work from anywhere, which has an influence on productivity, according to a survey from the University of Southern California’s Annenberg Center for the Digital Future and Bovitz Inc.

Although there were many benefits of using technology at work, it also created new difficulties because employees felt mobile devices meant they were never away from their jobs. When firms use technology effectively, it can drive productivity, which highlights the importance of basing it on the business strategy.

Workers perceive productivity differently than companies do, the Jones Lang LaSalle research said. Employees base their personal ideas of productivity on job satisfaction, workflow, ability to concentrate and level of distraction. However, real productivity is measured by output per person and the amount of revenue each employee brings in to the organization.

Some people see technology as creating a disconnect between different teams and employees in separate facilities, but it can actually deepen relationships by boosting collaboration. Companies need to establish a collaborative culture to maximize the productivity benefits. If global workers have a sense of community, the business can achieve better performance results, including stock growth, higher revenue and profitability, better talent recruitment and retention and brand recognition.

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The Sage ERP team report on various topics related to ERP and business management.

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