Why Mobility is a Must Have in ERP Solutions | The Business Management Blog

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Why Mobility is a Must Have in ERP Solutions

1/8/2014 at 1:41 pm by

With increasing pressure from overseas competitors, and many manufactures handling distribution in house, mid-sized distributors need to streamline operations, boost productivity, reduce costs and make smarter decisions. Staying competitive in this environment is a matter of getting the right technological help.

While ERP technology addresses the challenges of streamlining business processes, management performance and providing real time visibility for decision making, only best in class ERP tools bring these capabilities to mobile devices. According to research from the Aberdeen Group, 58% of laggard organizations seek out modern ERP solutions because of the lack of features in their current solution – and mobile access is increasingly becoming one of the most important features to seek out.

Modern ERP solutions empower distributors with real time analytics, reports and customer information – which can all be accessed through smartphones and tablets.

Mobile access to an ERP solution can help distributors in three key areas that allow them to stay competitive: knowledgeable staff, being easy to do business with and improving business efficiency.

1. Mobile-enabled ERP helps staff stay knowledgeable.

Distributors can compete successfully by emphasizing their technical expertise and position as a customer advocate. By empowering their executives and employees with accurate, complete information they can give prompt, personalized service to customers. This attention to detail and focus on information can turn one-time customers into long-term customers.

2. Distributors can become easier to work with through mobile technology.

With competition in this industry so fierce, it’s important for distributors to make the process as smooth as possible for customers. For example, with a mobile enabled ERP solution, sales people can access important information on the go – like stock availability – and then deliver that information to customers. Today’s solutions allow employees to use mobile devices to provide continuous real-time information, from shop floor to main office to eliminate inaccuracies.

3. Mobile access to the ERP solution can improve business efficiencies.

With an ERP solution, the entire life cycle of transactions can be reduced with the streamlining benefits of mobile enabled ERP. Distributors can simplify the ordering process, update customer information and eliminate time consuming manual processes with ERP solutions. Combining these improved processes with mobile access makes distributors even more efficient.

Mobile executives and employees need access to business intelligence from their smartphones and tablets, and only best in class ERP solutions can do that. With mobile access to this information, employees can stay in the know, eliminate redundancy in their record keeping and improve overall business results.

Learn more about the three key features of modern ERP technology – including mobility – and how they can help distributors transform their businesses.

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About the Author

Matt Groom is a Sr. Product Marketing Manager at Sage North America, a subsidiary of Sage Group PLC, the world’s leading vendor of business application software for midsize enterprises. Matt is responsible for the product Sage ERP X3, the company’s full-service enterprise management software system for mid-market businesses. He manages the full spectrum of Sage ERP X3 marketing communications in North America – from strategy to planning to rollout – for prospective & current customers, sales, and partners. Matt is also a part of the Sage Product Strategy Leadership Team, which is responsible for establishing recommendations and guidance regarding product strategies to bring consistency across all Sage product lines. Matt joined Sage from NOVA Chemicals, where he was part of a Public and Government Affairs team working as a Senior Corporate Communications Consultant. While at NOVA Chemicals he held various roles and responsibilities ranging from product marketing, employee communications and community & advocacy outreach.

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